Privacy Policy

At Classy Couture Boutique LLC (“Classy Couture Boutique,” “CCB,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when you visit or shop through our website, classycoutureboutique.com.

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and the choices you may have regarding your personal information.

By using our website, placing an order, contacting us, or otherwise interacting with Classy Couture Boutique, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

Create or maintain a customer account
Place an order
Purchase a gift card
Contact us through our website or email
Subscribe to our email or marketing communications
Submit information through a contact or inquiry form
Participate in promotions, surveys, giveaways, or other activities offered by CCB
Communicate with us regarding an order or customer service matter

Depending on how you interact with our website, the information we collect may include:

Name
Billing and shipping address
Email address
Telephone number
Order and purchase information
Information you provide when contacting customer service
Marketing and communication preferences
Other information you voluntarily provide to us

Payment Information

When you make a purchase, payment information is processed through our third-party payment providers. Classy Couture Boutique does not intentionally store your complete credit or debit card number on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

IP address
Browser type and device information
Operating system
Pages viewed and links clicked
Date and time of your visit
Referring website or source
General website usage and interaction information

This information helps us understand how visitors use our website, maintain website functionality, improve the shopping experience, and monitor website performance.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, support shopping and checkout functions, understand website traffic, and improve your experience.

Some cookies may be placed by third-party service providers that assist us with website functionality, analytics, advertising, payment processing, or other services.

Depending on your location and applicable law, you may have choices regarding certain cookies and similar technologies. Where applicable, you can manage your preferences through the cookie settings or privacy controls provided on our website.

Shopify provides privacy and cookie-management tools that merchants can configure through the Shopify admin. (Shopify Help Center)

4. How We Use Your Information

We may use personal information we collect to:

Process and fulfill orders
Process payments
Ship and deliver purchases
Provide customer service
Respond to questions, requests, and inquiries
Communicate with you about your orders
Provide order confirmations, shipping updates, and other transactional communications
Maintain and improve our website
Improve our products, services, and customer experience
Administer promotions, giveaways, or other activities
Send marketing communications when permitted and where you have chosen to receive them
Detect, prevent, and address fraud, unauthorized activity, security concerns, or other misuse
Comply with legal obligations and enforce our policies

We seek to collect and retain only information that is reasonably necessary for legitimate business purposes. The Federal Trade Commission recommends that businesses limit the personal information they collect and retain to what they actually need. (Federal Trade Commission)

5. Marketing Communications

If you choose to subscribe to Classy Couture Boutique's marketing communications, we may send you information about:

New product launches
Candle and home-fragrance collections
Restocks
Special offers and promotions
Seasonal collections
Events and pop-up opportunities
Other news from Classy Couture Boutique

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related communications regarding an order you have placed.

6. How We Share Your Information

We do not sell your personal information for monetary compensation.

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to you. These providers may include companies that assist with:

Website hosting and ecommerce services
Payment processing
Order fulfillment and shipping
Email and marketing communications
Website analytics
Fraud prevention and security
Customer support
Other business operations

For example, our online store is operated through Shopify, which provides ecommerce infrastructure and related services.

These service providers may only receive information reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

We may also disclose information when we believe disclosure is necessary to:

Comply with applicable law, regulation, legal process, or governmental request
Protect our rights, property, or safety
Protect the rights, property, or safety of our customers or others
Detect or prevent fraud, security issues, or unlawful activity
Enforce our Terms of Service or other applicable policies

7. Shopify and Third-Party Services

Our online store is powered by Shopify. Shopify and other third-party service providers may process information in connection with operating our website, processing transactions, providing analytics, supporting marketing activities, and delivering other services.

Third-party providers have their own privacy policies and practices. We encourage you to review the privacy policies of third-party services when appropriate.

Shopify provides merchants with tools for privacy policies, cookie consent, data-sharing opt-outs, and related customer privacy controls. (Shopify Help Center)

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.

You should also take reasonable precautions when using the internet, including protecting your account credentials and avoiding sharing sensitive information through unsecured communications.

9. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing customer service, maintaining appropriate business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

When information is no longer reasonably necessary for these purposes, we may securely delete, destroy, or anonymize it where appropriate.

10. Your Privacy Choices and Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Opt out of certain marketing communications
Manage certain cookie or tracking preferences
Exercise other privacy rights provided by applicable law

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests in order to protect your personal information and prevent unauthorized access.

Certain information may be retained when required or permitted by law or when reasonably necessary for legitimate business purposes.

11. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or other services.

Classy Couture Boutique is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Social Media

Classy Couture Boutique may maintain social media accounts and may provide links to social media platforms through our website.

Interactions with those platforms may be governed by the privacy policies and terms of the respective social media providers.

We encourage you to review their privacy practices before providing personal information through those platforms.

14. Do Not Track Signals

Some web browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically so that you remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Classy Couture Boutique LLC
Kannapolis, North Carolina, United States
Email: classycoutureboutique@gmail.com
Website: classycoutureboutique.com

We value your trust and appreciate the opportunity to serve you.

Classy Couture Boutique LLC
Where Style Meets Serenity